Getting started
Create your account, set up your profile, and start posting what you eat.
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Help & Support
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Find answers to common questions, manage your account and data, or contact our team directly.
Account & profile
Manage settings, change your password, or handle login issues.
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Learn how we protect your data and manage your privacy settings.
Privacy policyTechnical issues
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FAQ
Frequently asked.
Account setup, recommendations, privacy, reporting, and more — every common question, answered in one place.
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Your data, your control
Delete your account & data.
Nodesto gives you two in-app ways to remove your account, plus an email option. Pick what fits.
Remove your account
Removing your account deletes your profile, posts, photos, lists, taste profile, and other personal information. Delete Account does this immediately; Deactivate Account gives you 7 days to change your mind first.
Delete Account (immediate)
Open Nodesto, tap your Profile tab, then the ⋯ (Profile menu) button in the top corner. Choose Help & Support → Delete Account, type DELETE to confirm, and deletion begins right away. There is no grace period, and the action can't be undone once it's complete.
Deactivate Account (7-day window)
From the same Help & Support menu, choose Deactivate Account instead. Your profile and content are hidden right away. Sign back in within 7 days to reactivate — if you don't, your account and data are permanently deleted at the end of that window.
By email
Prefer not to use the app? Send a request from your account email to support@nodesto.com and we'll act on it.
How it works: Delete Account is immediate — there's no grace period, and once it's done it can't be reversed. Deactivate Account hides your profile and content right away but gives you 7 days to sign back in and cancel; after that, it becomes a full, permanent deletion.
What gets deleted: your profile, username, posts, reviews, photos, lists, comments, taste profile, calorie, weight, and workout history, saved bookmarks, follow connections, notifications, and uploaded media.
What may remain:
What gets deleted: your profile, username, posts, reviews, photos, lists, comments, taste profile, calorie, weight, and workout history, saved bookmarks, follow connections, notifications, and uploaded media.
What may remain:
- Messages you sent to other users stay in the recipient's conversation history — you lose access to them when your account is deleted, but we don't remove them from the other person's inbox.
- Automatic system backups and server logs may briefly retain copies; these roll out within our infrastructure providers' standard retention window (typically up to 30 days).
- Aggregate analytics that no longer identify you — for example, counts like "posts created in May 2026."
- Records under legal or safety hold — if we received a court order, regulatory request, or confirmed abuse/safety report, or a report that is still under review involving your account, we retain only the records needed to meet that obligation, for as long as the obligation requires.
See our Privacy Policy for the full retention schedule.
Still need help?
Send our support team an email — we get back to you within 24 hours on business days.
support@nodesto.com